Citizen Tech Collective

Technology Audits

Work with us to evaluate the usability, accessibility and content within your existing website or other digital properties according to your users' needs and user experience and SEO best practices.

Design

User experience (UX) design, user interface (UI) design and data modeling are our bread and butter. Need a complex system designed? Even better. We’ll ensure your website or software is intuitive and meets your users’ needs.

User Research

We’re experts at using qualitative and quantitative user research methods to explore what a new digital experience should be and to evaluate how an existing digital experience should evolve or improve to center user goals.

Vision Strategy & Workshops

We’ll use our homemade strategy toolkit to help you co-create a sustainable, innovative vision – or to map a plan for achieving the vision you’ve already developed.

Content Strategy & SEO

We leverage best practices in information architecture, taxonomies, data modeling and SEO to create user-friendly, medically accurate content that's inclusive, easy to find, and easy to understand.

Full-Service Digital Partnership

Team up with us to get design, research, product management, digital strategy, content strategy, development and more whenever you need it.

Becoming a part of the team and helping to align teams – large and small – to quickly and effectively deliver on a shared, user-centered vision.

Using progressive enhancement and user research to build scalable, sustainable systems and experiences.

Creating and implementing data models that bridge the gap between back-end systems and the front-end user experience.

Evaluating and refining service models and system integrations to create a more seamless experience for both front-end and back-end (admin) users.

Implementing ethical governance and data privacy standards that protect users and comply with HIPAA and/or GDPR.

Developing and applying user-informed content strategy for hard-to-reach audiences in both English and Spanish.

Creating inclusive, accessible, gender-neutral, unbiased experiences.

Simplifying complexity, and dismantling misinformation and disinformation.

Leveraging subject matter expertise to build, launch and scale impactful tools for reproductive health, especially regarding abortion care and support.